How treatment is arranged

Request and documents

You send a description of your symptoms, reports and images. The coordinator replies within 24 hours.

Clinics’ opinions

We send your case to several partner clinics. The doctors give a preliminary opinion and state conditions and price — usually within 1–3 working days.

Choice and date

We help you compare the offers. You choose a clinic, and we agree the date of the appointment or treatment.

Visa and travel

The clinic issues a confirmation for the visa; we help with documents, accommodation and transfers.

Treatment at the clinic

Examination and treatment are carried out by the clinic doctors, with an interpreter at appointments if needed.

After you return

We translate the discharge report and help you stay in touch with the clinic if questions arise.

What we take care of

Translation

Reports, images and discharge letters — for the clinic doctors and back into your language.

Contact with clinics

Requests, follow-up questions, comparison of offers and scheduling.

Visa documents

Clinic confirmation with plan and cost estimate, list of documents for the embassy.

Accommodation

A hotel or apartment near the clinic, chosen with your mobility after treatment in mind.

Transfers

Airport pick-up and trips to and from the clinic.

Interpreter

An interpreter at consultations and at discharge.

Medical visa: what is usually required

Confirmation from the clinic with the date and treatment plan.
A cost estimate and proof of payment or sufficient funds.
Travel health insurance for the stay.
Accommodation booking.
A valid passport.

EU citizens do not need a visa. Requirements for other countries differ — check the exact list with the German embassy or visa centre.

Patients from different countries

Country or region	What to keep in mind
EU countries	No visa needed. Health insurers usually cover planned treatment abroad only with prior approval — check in advance.
Russia, Kazakhstan, Uzbekistan and other CIS countries	A Schengen visa is required. We translate documents from Russian; the coordinator and interpreter speak Russian.
UAE, Saudi Arabia, Kuwait, Qatar	An Arabic interpreter at appointments. If a government programme or insurer pays for treatment, its requirements for the clinic are clarified in advance.
Turkey	A Schengen visa is required. We translate documents from Turkish.
China	A Schengen visa is required. Translation into Chinese; because of the long flight, follow-up after treatment should be planned in advance.

If your country is not listed, write to us — the process is similar.

How long the trip takes

Purpose of the trip	Usually
Consultation and diagnostics	2–4 days
Injection treatment (for example PRP or nerve blocks)	3–5 days
Arthroscopy	about a week
Joint replacement	2–3 weeks, including the start of rehabilitation

The clinic gives the exact timeline — it depends on the type of treatment and your condition.

What it costs

Selecting clinics and the preliminary opinion through RegenPAS are free of charge. Treatment is paid to the clinic on its invoice; each clinic states the price in advance, and prices differ between clinics. Flights and accommodation are paid separately. Guide prices are on the treatment costs page.

Prices are approximate. Each clinic sets its own conditions and price: we send your request to several clinics and forward their offers so you can compare.

What to prepare for a free review

Images: MRI, ultrasound or X-ray (DICOM files or photos of the screen) and their reports.
When and how the pain started, where exactly it hurts, what makes it worse or better.
Treatment so far: injections, physiotherapy, surgery — and how it helped.
Other conditions and medications, especially blood thinners.

With this information, a partner-clinic physician can say whether further tests are needed and which treatment options suit you.

Scientific evidence

A systematic review of medical tourism: outcomes are better when follow-up after returning home is agreed in advance.

Foley BM et al. Patient care without borders: a systematic review of medical and surgical tourism. J Travel Med, 2019.

Frequently asked questions about treatment in Germany

Do I need to speak German?

No. We translate documents and arrange an interpreter for appointments. Many doctors speak English.

How much does arranging treatment cost?

Selecting clinics and the preliminary opinion are free. Treatment, accommodation and flights are paid separately; the clinic states the price of treatment in advance.

How is treatment paid?

Directly to the clinic on its invoice. For the visa, clinics often ask for a prepayment or proof of funds.

Can someone accompany me?

Yes. We find accommodation for two, and the clinic can issue visa documents for the companion if needed.

How soon can I get a date?

It depends on the clinic and the type of treatment: usually from a few days to a few weeks.

What happens after I return home?

You receive a discharge report in your language and recommendations. If questions arise, we help you contact the clinic doctor.

How can RegenPAS help?

RegenPAS is a patient service centre in Munich, not a clinic. We review your images and symptoms and send a request to several partner clinics at once. Clinics that can accept you send their own conditions and price; prices differ between clinics, and you choose the option that suits you. The coordinator replies within 24 hours, and a clinic physician’s preliminary opinion follows in 1–3 business days. We then arrange the appointment, visa invitation, interpreter, transfers and accommodation. Treatment decisions are made by the clinic physician. Contact a coordinator.

Describe your case — we reply within 24 hours

Send your MRI or ultrasound and describe where and when it hurts. The coordinator replies within 24 hours; a clinic physician gives an opinion in 1–3 business days.

Send images

+49 160 573 6643